Bank of America Introduced Its First AI Assistant

Bank of America Introduced Its First AI Assistant

Bank of America is taking big leaps in the utilization of artificial intelligence to help you better manage your finances. The technology in question, an AI assistant named Erica, was first introduced to the Bank of America customers in Rhode Island before becoming...
Can AI Increase Banks’ Customer Loyalty Rates?

Can AI Increase Banks’ Customer Loyalty Rates?

Artificial intelligence has already made its mark on the banking business. Applications like chatbots are quickly coming to dominate customer service interactions. Virtual assistants and automated, personalized reviews provide customers with instant answers to their...